Testimonials for Lowcountry Foundation and Crawl Space Repair

My experience with your company was top notch and I would use them again. Everybody was so courteous and professional.

Ms. Kathy and Mr. Robert Videon; Thank you so much for the pics we received.  We signed all the needed papers so they can immediately disburse what is left due to your company.  Again, a million thanks to all the Low Country Basement family for an exceptional job.  We want to extend a special thanks to these fine LCB Ambassadors: Mr. Brian Townsel, arrived at our home being courteous, professional and thorough.  He was very informative and went through all the details of what we can expect and what his findings were in his inspection. Mr. Brian availed himself by phone and email for any other inquiries we had. Mr. Brian completely went above and beyond the call of duty.  At no time did we feel pressure to sign on the dotted line. Mr. Alex Bruno-Cortes and Erik Spikes, two exceptional young men that were instrumental in creating a client trust relationship with Low Country Basement Company and us.  Mr. Alex, for one, stood out as a passionate brand advocate.  He is inspired by where the Low Country Basement Company is headed and he was compelled to share that passion with us by delivering great customer service and interaction. This connected your company’s brand story from the inside out – from Mr. Alex, your employee to us, your consumers. The brand experience was authentic and compelling at every touch point, you’ve created in Mr. Alex a brand ambassador within your own ranks that went beyond 9-5!  And it goes without saying that; Mr. Erik Spikes, was professional, personable, and delivered quality performance through workmanship and communication. This represents a company of integrity and honesty.  Mr. Milton Pate and Tyler Kersey were great to work with friendly, efficient and personable.  Mr. Milton communicated everything that was done from beginning to end.  High quality workmanship! Ms. Kathy you are a charm and exceptional in your delivery from start to finish.  You are the first welcoming voice that opened the path to experiencing top notch service.  And the last to seal that client trust relationship.  Hopefully, the CEO can appreciate your exemplary service and dedication to his company. Finally there is a company out there that cares about their work and the finished product. Five stars quality and kudos to your entire company for having such great LCB Ambassadors representing your company.  This may seem awkward but please pass this letter to your CEO for us.  Exceptional work should always be recognized.  I will 200% recommend LCB to my friends, neighbors and family because of this awesome experience! Best Regards, From two gratified consumers;   MA Concepcion  Wm. Concepcion

We were very impressed with David Smith when he assessed our crawl space. David is a knowledgeable professional who makes you feel very comfortable. He explained things extremely well, which was greatly appreciated. 

The situation was dire. The house was not supported properly in the middle. It was a tough assignment. I am happy with the company and have told people about you. 

I couldn't be more pleased with the work Lowcountry did for our house. They went above and beyond to ensure our house was fixed properly. Their work crew were very courteous and punctual and they worked extremely hard to meet the schedule. I give them my highest recommendation!

Robert offered a clear and concise plan to solve our specific problem. Others had not been able to do that.

Robert offered a clear and concise plan to solve our specific problem. Others had not been able to do that. 100% satisfied. Fantastic, very clear presentation.

What was the top reason you hired us instead of another company? Experience

"Kris was very thorough in his survey of our house and crawl space, and answered our questions about the proposed work." -Rob and Kim Rundle

Very professional! Very Thorough! I liked that they were affordable and local to our area.

Very satisfied. Only one to permanently fix the problem.

Thanks for the follow-up on the services completed on my waterfront building on 08/13/12. I offer the following grades for the subject completed contracted service: Design A+ Craftmanship A+ Honesty A+ Price A+ Professionalism A+ Love of Christ A+ Timeliness A+ Schedule A+ Dedication A + Heavy-duty construction A+ Genuine Friendliness A+ Efficiency A+ My dock and breezeway were restored better than the contract, ahead of schedule, under budget and flawless. Thanks for serving me like a valued friend. The final product is a work of art. You have earned my endorsement for a future strong reference. Customers can completely trust Lowcountry Basement. Wowwwwwwwwwwwwwwwwwwwwww-I am happy to tears! Thanks for everything Lowcountry Basement

You did a terrific job and I am happy to say our floors are FLAT for the first time in years!

I couldn't have been happier! I'm well pleased with my work, and the guys who did the work.